Refund and Cancellation Policy

1. Introduction

This policy clarifies the conditions regarding refunds and cancellations for our users. Our commitment to clarity and transparency is paramount.

2. Free Plan

At PalyPDF, we believe in our product's value and want our users to experience its benefits. That's why we offer a generous free plan for users to try out our features.

3. Cancellations

Subscription: Users have the right to cancel their subscription at any time. Upon cancellation, the subscription will remain active until the end of that particular billing cycle, after which no further charges will be applied.

4. Refunds

  • No Refunds: Due to the resource-intensive nature of our services and our generous free plan offering, all purchases are final. We do not provide refunds after a purchase has been made. Users are requested to try out the Free plan before making the purchase.
  • Exceptional Circumstances: In rare cases of unauthorized transactions or billing errors, users are advised to contact our support team immediately.

5. How to Request a Cancellation

To cancel your subscription:

  1. Log in to your PalyPDF account.
  2. Navigate to the 'Billing' section.
  3. Follow the instructions for cancellations.
  4. Alternatively, you can contact our support team at support@palypdf.com

6. Changes to this Policy

ZUUL AI reserves the right to modify this policy. Any changes will be communicated to our users well in advance.